Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, we offer hassle-free returns and exchanges within 30 days of receiving your order.

Eligibility for Returns & Exchanges:

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Items marked as final sale cannot be returned or exchanged.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Request a Return or Exchange:

  1. Contact Us: Email [your email] or visit our Returns Portal to start the process.
  2. Pack Your Item: Securely package your item and include your order number inside.
  3. Ship It Back: Use the return label provided (if applicable) or ship via your preferred method.
  4. Receive Your Refund or Exchange:
    • Refunds are available as store credit for the full amount or back to your original payment method with a 10% restocking fee.
    • Exchanges will be shipped out once your return is received and inspected.

Refunds

  • If you choose store credit, you’ll receive 100% of your order value as a gift card for future purchases.
  • Refunds to your original payment method will be processed with a 10% restocking fee deducted.
  • Shipping fees are non-refundable, except in cases of incorrect or defective items.
  • If you haven’t received your refund within 10 days of approval, please check with your bank or payment provider.

Damaged or Incorrect Items

If you received a defective or incorrect item, please contact us within 7 days of receiving your order. We’ll cover the return shipping cost and send you a replacement ASAP.

Need Help?

For any questions about returns or exchanges, reach out to us at hello@minimal-est2006.com or through our Contact Us page.